Privacy Policy

Overview

EB1EB2DIY.com ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

Personal Information You Provide

• Contact Forms: Name, email, service type, and messages
• Free Evaluation Forms: Name, email, phone, country of birth, background information, career goals, and uploaded resume/CV files
• Newsletter Subscription: Email address

Automatically Collected Information

• Analytics Data: We use Umami Analytics to collect anonymous usage statistics, including page views and basic visitor analytics
• Technical Data: IP address, browser type, device information, and website usage patterns

How We Use Your Information

• Service Delivery: To respond to your inquiries and provide requested evaluations or services
• Communication: To send you newsletters, updates, and service-related communications
• Improvement: To enhance our website functionality and user experience
• Legal Compliance: To comply with applicable laws and regulations

Data Storage and Security

Your personal information is stored securely using Google Cloud services, including:

• Google Cloud Firestore: For form submissions and contact information
• Google Cloud Storage: For uploaded resume and document files
• SendGrid: For email delivery and notifications

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (Google Cloud, SendGrid) that help us operate our website
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Unsubscribe from our newsletter at any time
• Object to processing of your personal information

Cookies and Tracking

We use minimal tracking technologies:

• Essential Cookies: Required for website functionality
• Analytics: Umami Analytics for anonymous usage statistics
• Preferences: To remember your language and theme preferences

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

International Data Transfers

Your information may be processed and stored in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Legal Disclaimer

The information provided on this website and through our services is for educational and informational purposes only and does not constitute legal advice. We are not attorneys, and use of our website and services does not create an attorney-client relationship. Immigration law is complex and constantly changing. We strongly recommend consulting with qualified immigration attorneys for personalized legal guidance regarding your specific situation.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us through our website contact form or at the address provided on our About page.